The ten commandment of handling difficult people
1. Use the 10% principle, find the 1% you agree on and give it 100% of your attention
2. Love people more than policies, but love truth more than people
3. Give others benefit of the doubt
4. Learn to be flexible of your doubt
5. Check your own attitude
6. Dont over react to conflict and disagreement
7. Welcome the conflict. make it a learning experience
8. Provide an escape for the person in conflict, let them maintain their dignity
9. Take risk, give people a second chance
10. Take the high road, be generous and believe the best about others.
this has rilly helped me cos you can never stay away from difficult people, even thou you try to avoid them they will always come to you.
this is a word for myself, i op you are grabbing it.
It's been a while Shade, I'm glad to read from you. Thanks for sharing these principles, very important for human interaction.
ReplyDeleteWow!Very encouraging words, will do so, loved the point.
ReplyDelete@myne ....feels good to be back....bin so busy ....
ReplyDelete@yankee.....thnks a bunch...i went through ur blog ..nice write up...so u were born in April ..wish i can do April fool for u.....but dnt worry watch me do it.......lolll. 10xxx